Privacy Policy

At Serenity Yoga NYC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our studio or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for yoga classes or membership
• Fill out contact forms on our website
• Subscribe to our newsletter
• Participate in surveys or promotions
• Contact us via email or phone

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Date of birth and age
• Payment and billing information
• Health and medical information relevant to yoga practice
• Emergency contact information
• Class attendance and participation records

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing class registrations and managing your membership
• Processing payments and maintaining financial records
• Communicating with you about classes, schedules, and studio updates
• Ensuring the safety of our students by maintaining relevant health information
• Improving our services and developing new offerings
• Sending promotional materials and newsletters (with your consent)
• Responding to your inquiries and providing customer support
• Complying with legal obligations and protecting our legal rights
• Analyzing website usage to improve user experience

3. Health Information

We understand that health information is particularly sensitive. We collect health-related information only when necessary for the safe delivery of yoga instruction. This information includes:

• Medical conditions that may affect your ability to practice certain poses
• Physical limitations or injuries
• Medications that may impact your practice
• Doctor's clearance when required

This information is kept strictly confidential and is shared only with instructors on a need-to-know basis to ensure your safety during classes. We comply with all applicable health information privacy laws, including HIPAA when applicable.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, email service providers), under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical and electronic records
• Encryption of sensitive data during transmission
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates
• Staff training on data protection practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you
• Correction: You may request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal information, subject to legal and contractual obligations
• Opt-Out: You may opt out of receiving promotional communications by clicking "unsubscribe" in emails or contacting us directly
• Data Portability: You may request a copy of your information in a structured, commonly used format

To exercise these rights, please contact us at info@serenitynyc.com or call (212) 555-0123.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are designed for seniors and adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will take steps to delete such information.

10. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: