Terms of Service

Last updated: December 20, 2024

Welcome to Serenity Yoga NYC. By registering for classes, purchasing memberships, or using our services, you agree to be bound by these Terms of Service. Please read them carefully before participating in any classes or activities.

1. Acceptance of Terms

By registering for classes, purchasing a membership, or attending sessions at Serenity Yoga NYC ("we," "us," "our," or the "Studio"), you ("you," "your," or "Student") acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy. If you do not agree to these terms, you may not use our services.

2. Eligibility and Registration

Age Requirement

Our classes are designed for adults aged 55 and older. Students under 18 must have parental or guardian consent to participate.

Health and Safety

By registering for classes, you confirm that:

  • You are in good physical and mental health and able to participate in yoga classes
  • You have consulted with a physician if you have any medical conditions, injuries, or concerns that may affect your ability to practice yoga safely
  • You will inform your instructor of any health conditions, injuries, physical limitations, or medications that may impact your practice
  • You understand that yoga involves physical exertion and carries inherent risks
  • You will not hold the Studio liable for any injuries sustained during class

Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information as necessary to maintain its accuracy.

3. Class Policies

Reservations and Attendance

  • Class capacity is limited to ensure personalized attention
  • Reservations are recommended and can be made by phone, email, or in person
  • Please arrive 10-15 minutes before class to check in and prepare
  • Late arrivals (more than 10 minutes after class start) may not be admitted to avoid disruption and for safety reasons
  • If you must leave class early, please inform the instructor before class begins

Cancellation Policy

  • Single Classes: Cancel at least 12 hours before class time for a full credit or refund. Late cancellations or no-shows forfeit the class fee
  • Class Packages: Credits from packages may be used for future classes with proper cancellation notice
  • Studio Cancellations: If the Studio must cancel a class due to instructor illness, weather, or other circumstances, students will receive full credit or refund

Studio Closures

The Studio may be closed on major holidays. We will provide advance notice of scheduled closures. No refunds or credits will be issued for scheduled holiday closures disclosed at the time of purchase.

4. Pricing and Payment

Payment Methods

We accept cash, credit cards (Visa, MasterCard, American Express), and debit cards. Payment is due at the time of registration or before class attendance.

Class Packages and Memberships

  • Single Class: $25 per session
  • 10-Class Package: $200 (valid for 6 months from purchase date)
  • Unlimited Monthly Membership: $350 per month, auto-renewing
  • Class packages are non-refundable but may be transferred to another person with written notice
  • Unused classes in packages expire after 6 months and cannot be refunded or extended

Membership Auto-Renewal

Monthly memberships automatically renew on the same day each month. To cancel your membership, provide written notice at least 7 days before your next billing date. Partial month refunds are not provided. You may continue to attend classes through the end of your paid period.

Price Changes

We reserve the right to modify our pricing at any time. Price changes will not affect existing class packages or memberships purchased before the change, but will apply to membership renewals after a 30-day notice period.

5. Assumption of Risk and Liability Waiver

Assumption of Risk

You acknowledge and understand that:

  • Yoga practice involves physical activity and inherent risks of injury
  • Risks include, but are not limited to, muscle strains, sprains, falls, and other injuries
  • You are solely responsible for determining your physical capabilities and limitations
  • You should not attempt poses or movements beyond your comfort level
  • You agree to practice at your own pace and listen to your body

Release of Liability

To the fullest extent permitted by law, you agree to release, waive, discharge, and hold harmless Serenity Yoga NYC, its owners, instructors, employees, and agents from any and all liability, claims, demands, actions, or causes of action arising out of or related to any loss, damage, or injury (including death) that may be sustained by you while participating in yoga classes or activities, whether caused by the negligence of the Studio or otherwise, to the fullest extent permitted by law.

Insurance

You are responsible for maintaining your own health and accident insurance coverage. The Studio does not provide insurance coverage for students.

6. Code of Conduct

To maintain a safe, respectful, and welcoming environment for all students, you agree to:

  • Treat all students, instructors, and staff with respect and courtesy
  • Arrive on time and prepared for class
  • Turn off or silence mobile phones and electronic devices during class
  • Refrain from wearing strong perfumes or colognes
  • Maintain good personal hygiene
  • Not bring food or drinks (except water) into the practice room
  • Not use drugs or alcohol before or during class
  • Follow all instructions and safety guidelines provided by instructors
  • Respect the quiet atmosphere of the studio
  • Clean up after yourself and return all props to their proper places

The Studio reserves the right to refuse service or terminate the participation of any student who violates this Code of Conduct or behaves in a manner deemed inappropriate, disruptive, or unsafe, without refund.

7. Photography and Video Policy

The Studio may take photographs or videos during classes for promotional purposes. By attending classes, you consent to the Studio's use of your image in promotional materials, website, and social media. If you do not wish to be photographed or filmed, please inform the front desk or your instructor.

8. Personal Property

The Studio is not responsible for lost, stolen, or damaged personal property. Please secure your valuables or leave them at home. We provide secure lockers, but the Studio is not liable for items stored in them.

9. Intellectual Property

All content provided in our classes, including but not limited to teaching methods, sequences, handouts, and recorded content, is the intellectual property of Serenity Yoga NYC and/or our instructors. You may not record, reproduce, or distribute any class content without written permission.

10. Instructor Substitutions

The Studio reserves the right to substitute instructors when necessary due to illness, emergency, or other circumstances. While we strive to maintain consistency, we cannot guarantee that your preferred instructor will always be available. No refunds or credits will be issued for instructor substitutions.

11. Modifications to Classes

The Studio reserves the right to modify class schedules, formats, and offerings at any time. We will make reasonable efforts to provide advance notice of significant changes. Students with affected reservations will be offered alternative class times or credits.

12. Private Sessions

Private yoga sessions are available by appointment. Private session policies, including pricing, cancellation, and rescheduling, may differ from group class policies and will be provided upon booking.

13. Termination of Services

The Studio reserves the right to terminate your access to services at any time, with or without cause, including but not limited to violation of these Terms of Service, failure to pay fees, or behavior that is deemed disruptive or unsafe. Upon termination, you will not be entitled to a refund of any prepaid fees, except at the Studio's sole discretion.

14. Indemnification

You agree to indemnify, defend, and hold harmless Serenity Yoga NYC, its owners, instructors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms of Service, your use of our services, or your violation of any rights of another person or entity.

15. Limitation of Liability

To the maximum extent permitted by law, Serenity Yoga NYC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

16. Dispute Resolution

Informal Resolution

If you have any concerns or disputes, please contact us first at info@serenitynyc.com or (212) 555-0123. We will make good faith efforts to resolve the issue informally.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Arbitration

Any dispute arising from or relating to these Terms of Service or your use of our services shall be resolved through binding arbitration in New York County, New York, in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial and to participate in class action lawsuits.

17. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Serenity Yoga NYC regarding your use of our services and supersede any prior agreements or understandings.

19. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website with an updated "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the modified terms. Material changes will be communicated via email to registered students.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

Serenity Yoga NYC

123 West 72nd Street, 2nd Floor
New York, NY 10023
Phone: (212) 555-0123
Email: info@serenitynyc.com
Website: www.serenitynyc.com

By registering for classes or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing Serenity Yoga NYC for your wellness journey.